Meet Our Team

  • Dr.
    Carol Hansen

    Dr. Carol Hansen (a.k.a. Carol Kern) has lived and worked in the New River Valley for the past 15 years. She obtained her B.A. degree from Hampshire College in Amherst, MA in 1990 and her D.V.M. from Virginia Tech in 1995. Her specialties include animal behavior consultations and nutrition programs for whole health including weight loss, preventative medicine, and disease management. She is interested in wellness for a pets whole life: pediatrics, adult, and geriatrics. She also has a special interest in dermatology and neurology. Her patients include canines, felines, and exotics. Dr. Hansen enjoys living and working in the Radford community and the NRV. 

    She uses her skills and compassion to keep your four legged friends happy and healthy. Fer favorite part of her job is taking part in improving the bond between her clients and their pets. She believes she has the greatest job in the world because she gets to work with animals and the people who love them every day.

    Dr. Hansen has a husband named Jim and two children names Sarah and Jason. They share their house with four rescue animals: one hound dog named Shelby, and two cats named Annie and Autumn, and a bearded dragon named Commander. Her other interests include: spending time with her family hiking or camping, walking her dog, or curling up with her cats and a good book.

    Favorite Quote: 'Happiness is Wanting What You Have.' Unknown

  • Mandi Martinez
    Practice Manager

    Mandi has been with Radford Animal Hospital since 1999.  She is married with a beautiful daughter and a handsome son. Her hobbies include cooking, gardening, and VA Tech football.  Mandi is a volunteer for DARE Doberman Rescue. 

    Mandi's favorite quote:
    'You can have everything in life you want, if you will just help enough other people get want they want.'  ZIG ZIGLAR

    Follow Mandi on linkedIn, and/or twitter:

  • April
    Lead Veterinary Assistant/Office Supervisor

    Bio Coming Soon...

  • Jackie
    Veterinary Receptionist

    Jackie moved to the New River Valley in 2013. She has been working with animals since she was very young. She has previous experience working at a Doggie Daycare in Illinois, as well as Petco in Wytheville. She also spent a lot of her younger years volunteering at animal rescues in her free time. She had been working at Staples but realized her true calling was to be around animals, so she joined our team in January of 2016. Jackie enjoys painting, volunteering with animals, and outdoor activities (such as tubing and hiking). In the past, Jackie has owned a snake, hamsters, birds, cats and dogs. She has a three-legged dog named Chance and three cats named Dashi (which means Fish Ramen Soup), Banana, and Mango. Jackie adores animals and loves the day-to-day experiences she gets to have at Radford Animal Hospital.

    Favorite Quote: “We are in the universe, the universe is in us.” - Neil Degrasse Tyson

  • Karen
    Kennel Manager

    Karen is our incredible Kennel Manager.  She has been with Radford Animal Hospital since July of 2007 and has many prior years in patient care.  Karen truly looks at the pets she cares for like they were her own. She is a graduate of Bishop Hafey High School 

  • Sarah
    Veterinary Assistant

    Sarah has been with Radford Animal Hospital since February 2018. After graduation from Virginia Tech in Spring 2019, Sarah will be attend in the Virginia-Maryland Regional College of Veterinary Medicine to start her career as a veterinarian. So far, she would like to specialize as a veterinary behaviorist but is also interested in small animal surgery. She has previous experience training service dogs with St. Francis Service dogs and is a Pet Partners therapy team with her Golden Retriever, Kya. Along with Kya, Sarah also has one other dog, Rhett. In her free time, Sarah loves a good book, backpacking and hiking with her pups, and painting. Sarah loves our patients and looks forward to work every day!

    Favorite quote: 'Happiness makes up in height for what it lacks in length' - Robert Frost

  • Christopher
    Assistant Office Supervisor

    Christopher was born and raised in the New River Valley. He currently resides in Elliston. He graduated from Christiansburg High School and attended New River Community College for Administrative Technology Support. Christopher has had a strong interest in the veterinary field since he was in kindergarten. (He actually dreamed of being a veterinarian.) He did not pursue a career in veterinary medicine due to a phobia of needles and blood. Although a career as a  veterinarian was not possible, he pursued his passion for client services through customer service positions and as a veterinary receptionist. He adores animals; having two almost identical cats; Mishka and Mabel, a black rabbit named Midna, and a well-maintained fish tank. He enjoys reading, writing, and interior decorating. A good book, warm blanket, and a nap are his idea of a great afternoon. He loves his job and looks forward to seeing all of Radford Animal Hospital's clients and their fur babies.

    .Favorite Quotes:

    “You are perfect exactly as you are. With all your flaws and problems, there's no need to change anything. All you need to change is the thought that you have to change.”

    “Love is patient, love is kind. It does not envy, it does not boast, it is not proud. It does not dishonor others, it is not self-seeking, it is not easily angered, it keeps no record of wrongs. Love does not delight in evil but rejoices with the truth. It always protects, always trusts, always hopes, always perseveres. Love never fails.”

  • Lylah
    Veterinary Receptionist

    Lylah was born in Richlands, Virginia, but spent most of her childhood in Ellett Valley. She currently resides in Christiansburg. Lylah has 20+ years of customer service experience and over a year of veterinary receptionist experience. Her hobbies include; camping, taking boat trips down the New River, reading, and collecting odds and ends. She enjoys working at Radford Animal Hospital because of the wonderful clientele and their pets. Her experience working in the veterinary field has helped her overcome animal associated fears and given her more confidence when working with animals. Although she loves all animals, she most adores her 1 1/2 year old german shepherd mix Miss Priss.

    Favorite Quote: “I can't think about that right now, if I do I'll go crazy. I'll think about it tomorrow. After all,  tomorrow is another day.” -Margaret Mitchell

  • Lucy
    Pet Stylist

    Lucy has over 18 years of grooming experience and is excited to lend a hand in the care of our client's pets. She's a compassionate and very skilled pet groomer with expertise in all breed standards.Call us today, 639-3891, to schedule your pet's special spa day!

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Hours of Operation


7:30 am-6:00 pm


7:30 am-7:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


8:00 am-1:00 pm


6:30 pm-7:00 pm

(pick-ups/drop-offs only - No Dr. Hours)