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Dr. Carol Hansen, D.V.M. 

Carol HansenDr. Carol Hansen (a.k.a. Carol Kern) has lived and worked in the New River Valley for the past 15 years. She obtained her B.A. degree from Hampshire College in Amherst, MA in 1990 and her D.V.M. from Virginia Tech in 1995. Her specialties include animal behavior consultations and nutrition programs for whole health including weight loss, preventative medicine, and disease management. She is interested in wellness for a pets whole life: pediatrics, adult, and geriatrics. She also has a special interest in dermatology and neurology. Her patients include canines, felines, and exotics. Dr. Hansen enjoys living and working in the Radford community and the NRV. 

She uses her skills and compassion to keep your four legged friends happy and healthy. Fer favorite part of her job is taking part in improving the bond between her clients and their pets. She believes she has the greatest job in the world because she gets to work with animals and the people who love them every day.

Dr. Hansen has a husband named Jim and two children names Sarah and Jason. They share their house with four rescue animals: one hound dog named Shelby, and two cats named Annie and Autumn, and a bearded dragon named Commander. Her other interests include: spending time with her family hiking or camping, walking her dog, or curling up with her cats and a good book.

Favorite Quote: "Happiness is Wanting What You Have." Unknown

Mandi Martinez 
Practice Manager

Mandi MartinezMandi has been with Radford Animal Hospital since 1999.  She is married with a beautiful daughter and a handsome son. Her hobbies include cooking, gardening, and VA Tech football.  Mandi is a volunteer for DARE Doberman Rescue. 

Mandi's favorite quote:
"You can have everything in life you want, if you will just help enough other people get want they want."  ZIG ZIGLAR

Follow Mandi on linkedIn, and/or twitter:

Rhiannon Watson, L.V.T. 
Licensed Veterinary Technician

Rhiannon Watson, Veterinary Technician & Family  Rhiannon has been with Radford Animal Hospital since July  of 2007.  She is a graduate of Radford University with a B.S. in Biology and recently graduated from Penn Foster College with an A.A.S. in Veterinary Technology and became a Licensed Veterinary Technician. Rhiannon got her start in the animal field with 5 years of experience in numerous aspects of the Humane Society including bottle raising over 2 dozen infant kittens and puppies.

 Rhiannon married her wonderful husband Matthew in 2012 and in January 2015 she welcomed her son Liam. They share their home with one wonderful pit bull named Posy and 5 cats (Gordon, Carol, Muffin, Andy, and Winkerbell); some with special needs. She is interested in the management of seizure disorders and the special needs cases as she manages them in her own home everyday. She is an avid cat lover. In her spare time Rhiannon loves to read and enjoys outdoor activities.

Rhiannon's Favorite Quotes:  "It is of great virtue to love a small creature"-anonymous       "Save lives, Spay and Neuter."   

April Scruggs 
Veterinary Assistant

  April Scruggs



JackieJackie is a recent resident of the New River Valley, having moved here in 2013. She has been working with animals since she was very young. She has previous experience working at a Doggie Daycare in Illinois, as well as Petco in Wytheville; She also spent a lot of her younger years volunteering at animal rescues in her free time. Most recently she had been working at Staples but realized her true calling was to be around animals so she joined our team in January of 2016.

‚Äč In the past, Jackie has owned a snake, hamsters, birds, cats and dogs. Though at home currently, she has a three-legged dog named Chance and a Cat named Dashi (which means Fish Ramen Soup).

Karen Scruggs 
Kennel Manager

Karen Scruggs and Rickie her dogKaren is our incredible Kennel Manager.  She has been with Radford Animal Hospital since July of 2007 and has many prior years in patient care.  Karen truly looks at the pets she cares for like they were her own. She is a graduate of Bishop Hafey High School in Hazelton, PA. 

Karen has two daughters April and Heather, both of which also work in the animal care field. She shares her home with her boxer named  Brody. In her spare time Karen enjoys reading and going on long walks. 

Karen's Favorite Quote:  "Be ready to help everyone because you may need their help sometime"

Heather Caldwell 

Heather CaldwellHeather started grooming while working at Radford Animal Hosptial in January of 2005. She returned to us in December 2013. Heather is a Certified Pet Groomer and Hygienist. Her work experience includes a high-end doggie spa and resort in Portland, OR. While in Portland Heather became one of only 2 groomers in the state to be endorsed by the National Goldendoodle Society. She has groomed for the pets of NBA Players, Musicians, and Members of the government.

Heather is very excited to be back with us at Radford Animal Hospital. She is the proud parent of one mixed breed dog named Buck, two cats; A Siamese mix named Maybel and a Spynx named Fern. She also has two horses and a pig.